Privacy Policy

Registration

Registration on this Web site is voluntary. When you register, we ask you to provide contact information including your name and email. With your permission, we may use your email address to send you occasional news, educational material and event announcements. We will not sell or share your contact information with any other business, except for the purpose of sending you the aforementioned news, educational material and event announcements.

Registered users of the website may submit comments to the Rodgers Community Forum. Such participation is subject to the Rodgers Community Forum Rules of Conduct. Registered users may also submit concerts for the online events calendar and create pages showcasing Rodgers church or home organ installations. We reserve the right to edit submitted material prior to posting.

Rodgers Instruments Corporation is the sole owner of the information collected on www.rodgersinstruments.com. We may collect personally identifiable information from our users at several different points on our website.

Orders
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Warranty Registration
We provide you the opportunity to register your Rodgers organ online. If you do so, we will request certain personally identifiable information from you. Using the online warranty form is completely voluntary and you therefore have a choice whether or not to disclose this information. We provide this information to our authorized dealers and technicians so they can contact you. We may also use your contact information to invite you to receive news and announcements from us.

Customer Service
Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

Profile
We store information that we collect through cookies and log files to create a "profile" of your preferences. We do not share your profile with third parties.

Agents
We may use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.

Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.

Log Files
As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically collected data to personally identifiable information.

Cookies
A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

Bulletin Boards/Chat Rooms
If you use a bulletin board or chat room on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. We reserve the right to suspend or terminate the accounts of visitors who use our forums in a manner inconsistent with the Rodgers Community Forum Rules of Conduct.

Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update or delete it while you are logged in by making the change on the Login page, or by emailing Marketing Services at marketing@rodgers.rain.com, or by contacting us by telephone or postal mail using the contact information listed below.

Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently.

Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us by emailing Marketing Services at marketing@rodgers.rain.com, or by contacting us by telephone or postal mail using the contact information listed below.